Glastonbury Tor Estates Ltd (trading as Tor Estates) is committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, store and share your personal data when you interact with us in relation to our lettings, sales and related property services.
Glastonbury Tor Estates Ltd (“we”, “us”, “our”), trading as Tor Estates, is committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, store and share your personal data when you interact with us in relation to our lettings, sales and related property services.
We may collect, use, store and transfer different kinds of personal data about you, including Identity Data, Contact Data, Financial Data, Transaction Data, Profile Data, Usage Data and Household Data (including number and ages of occupants).
We do not collect Special Categories of Personal Data.
We use your personal data for lettings services, sales services and legal / regulatory compliance.
We assess affordability and suitability prior to viewings and applications to ensure applicants are likely to meet referencing requirements and to avoid unsuitable viewings.
We manage buyer and seller enquiries, offers and transactions, including verifying buyer position (e.g. proof of funds or mortgage position) where necessary.
We comply with Right to Rent, anti-money laundering and other legal obligations.
We rely on legitimate interests, contract and legal obligation under UK GDPR.
We carry out manual assessment of information to evaluate suitability, affordability and transaction readiness. No automated decision-making is used.
We may share data with landlords, sellers, referencing providers, brokers, contractors and authorities where required.
Non-progressed enquiries are retained up to 12 months from last contact or viewing. Completed tenancies and sales are retained typically for 6 years. Data may be deleted earlier upon request where appropriate.
We maintain appropriate technical and organisational security measures.
You have rights including access, correction, erasure, objection, restriction and portability.
You may complain to the Information Commissioner's Office (ICO).
Email: lettings@torestates.co.uk
Telephone: 01458 888020
